It is essential to lock your bike from the mobile app in order to activate the locking system which prevents its use. An alarm is triggered if your bike is moved when locked. This manipulation is mandatory to activate the insurance in case of theft.
As with any bicycle, you can park yours in the authorized spaces in the street (be careful not to obstruct pedestrian paths and building accesses/exits) or at home: in your garage, your yard, etc.
If you are away for several days (weekend, going on vacation, etc.) you must secure the bike in a closed place (garage, inner courtyard, car park, in your interior, etc.) or at least secure the bike by attaching it to a fixed point with a lock.
⚠️ Securing the bike by the alarm system and the motor lock is ensured when the bike is charged and the removable battery is present in the bike. We keep a safety reserve in the battery to ensure the vital functions of the bike when needed (alarm, connectivity, wheel lock). So be careful not to drop below the 5% battery mark.